Overview

Note: Transactions can only be viewed by users who have been granted relevant permissions. User preferences also influence which transactions are visible on the transactions page.

What are transactions?

Transactions are records of quotations made to customers, reservations requested by the customer, contracts (active, closed or completed) started against customers, and invoices generated against customers.

Transactions Page

The process of renting out an asset to a customer begins with generating a quotation for a customer. A quotation contains all information regarding the customer, assets to be rented, rental duration, and delivery charges.

Once a quotation is created, it is only valid until a set period of time. Within this time, the customer can choose to accept the quotation and confirm their order. This process converts the quotation into a reservation.

Once a reservation is created, assets within the reservation can no longer be quoted to other customers. The business then generates an invoice to the customer. Once the invoice is paid, the reservation is converted to an open contract, and assets are dispatched to the customer.

Once customer has used assets per their requirement, assets are off rented. Once all assets within a contract are off rented, the contract is marked closed and the assets are returned to business.

The business then sends these assets in for inspection, maintenance and repair. Once assets are ready to be rented out again, they are released into the asset rental pool. Once all assets against a contract are released and all invoices against the contract paid, the contract is marked completed.